event icon
Held on 8 December 2022

Blasting Through Barriers

This is an exec member exclusive video.

Request video

My co-author Jeffrey Fredrick likes to ask, "What's stopping you releasing this feature? Today would not be too soon.." The answer to this question is always telling: the obstacle to immediate progress is rarely technical impossibility, but a factor of our own making like institutional resistance or an inflexible process or my favourite, "we've never done it that way". These hurdles, and your inability to leap over them, all boil down to the same thing: your fear of conflict.

Join me for this free executive Zoom session to discuss how you and your team can create productive conflict and overcome the "default no" that far too many tech teams (and others!) use to avoid dissension—and progress. We'll look at:

  • How squatting on my neighbour's land taught me a super-effective way to produce valuable conflict quickly.
  • Why the most effective nursing groups are the ones who report the most errors, and what this has to tell us about creating the "psychological safety" that we need for a breakthrough.
  • What the treatment of paranoid schizophrenics has to tell us about negotiating with those, like our tech teams, whose positions we neither agree with nor understand.